PERAN MEDIASI KEPUASAN KERJA PADA PENGARUH WORK-FAMILY CONFLICT TERHADAP TURNOVER INTENTION KARYAWAN HOTEL DAFAM SAVVOYA

Abstrak

This research was conducted on employees of Dafam Savvoya Hotel Seminyak, Badung, Bali, Indonesia. The purpose of this study was to determine the role of job satisfaction mediating work-family conflict on turnover intention in Savafya Dafam Hotel Seminyak, Badung, Bali, Indonesia. Dafam Savvoya Hotel Seminyak, Badung, Bali, Indonesia is one of the businesses engaged in accommodation. Samples taken were 33 respondents. Sampling in this study using purposive sampling technique. Data collection was carried out by distributing questionnaires using a 5-point Likert scale to measure 14 statement items. The analysis technique used is descriptive statistics, path analysis, simple test and classic assumption test. The analysis shows that work-family conflict has a positive and significant effect on turnover intention. Work-family conflict has a negative and significant effect on job satisfaction. Job satisfaction has a negative and significant effect on turnover intention. Job satisfaction mediates the effect of work-family conflict on turnover intention. Efforts to reduce turnover intention in employees, managers or HRD departments are expected to pay more attention to the level of work-family conflict and the level of job satisfaction felt by employees. It is intended that employees do not have thoughts related to the desire turnover intention towards the company.

Keywords: turnover intention, work-family conflict, job satisfaction