IKLIM ORGANISASI, KEPUASAN KERJA DAN LOYALITAS KERJA BERPENGARUH TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)

Abstrak

Organizational citizenship behavior is an important element in an organization. If employees feel dissatisfied with work situations,, it will lead to higher turnover intentions in the company. This study aims to explain the influence of organizational climate, job satisfaction, and work loyalty on organizational citizenship behavior in Jimbaran Bay Seafood Café (JBS) Kedonganan. The respondents in this study were all 58 employees. The sampling technique uses saturated sampling. The method of data collection is done by the method of open interview and questionnaire. The analysis technique used is multiple linear regression. The results of the analysis show that organizational climate, job satisfaction and work loyalty have a positive and significant effect on organizational citizenship behavior. The results of this study reveal the importance of management in considering how much organizational climate, job satisfaction, and work loyalty in influencing the level of organizational citizenship behavior (OCB)

Keywords :  organizational climate, job satisfaction, job loyalty, organizational citizenship behavior