Influence Of Organizational Citizenship Behavior To Employee Performance With Employee Competences And Job Satisfaction As Predictors
##plugins.pubIds.doi.readerDisplayName##
https://doi.org/10.24843/MATRIK:JMBK.2022.v16.i02.p07
Abstrak
Pada era globalisasi saat ini dimana persaingan yang semakin ketat, kemampuan manusia sebagai sumber daya atas penguasaan teknologi, adaptasi dan responsif terhadap perubahan sangat dibutuhkan. Penelitian ini dikerjakan untuk mendalami dan melakukan analisa adanya pengaruh kepuasan kerja dan kompetensi pada kinerja karyawan. Disamping itu variabel organizational citizenship behavior adalah sebagai sebuah variabel mediasi. Responden yang digunakan dalam penelitian yang dilakukan ini adalah karyawan pabrik Perusahaan Garmen di Kabupaten Semarang sejumlah 105 orang. Metode kuesioner dipergunakan untuk mengumpulkan data primer yang dibutuhkan. Program SEM AMOS dipergunakan untuk alat analisis. Hasil dari penelitian mendapatkan bahwa: 1). Variabel kompetensi karyawan dan variabel kepuasan kerja mempunyai pengaruh positif pada OCB. 2). Variabel kompetensi karyawan dan variabel kepuasan kerja mempunyai pengaruh positif pada kinerja karyawan. 3). OCB mempunyai pengaruh positif pada kinerja karyawan. 4). Variabel kompetensi karyawan dan variabel kepuasan kerja mempunyai pengaruh positif melalui OCB pada kinerja karyawan
##plugins.generic.usageStats.downloads##
##plugins.generic.usageStats.noStats##
Referensi
Adianita, A. S., Mujanah, S., & Candraningrat, C. (2017). Kompetensi Karyawan, Emotional Quotient Dan Self Efficacy Pengaruhnya Terhadap Organizational Citizenship Behavior Dan Kinerja Karyawan Pada Indomobil Grup Di Surabaya. Jurnal Riset Ekonomi Dan Manajemen, 17(1), 199. https://doi.org/10.17970/jrem.17.170114.id
Agusty Ferdinand. (2002). Structural Equation Modeling Dalam Penelitian Manajemen (2nd ed.). Badan Penerbit UNDIP.
Anindita, R., & Bachtiar, N. P. (2021). The Impact of Organizational Culture Towards Organizational Citizenship Behavior Through Job Satisfaction and Competency Among Online Media Employees. Business and Entrepreneurial Review, 21(1), 193–216. https://doi.org/10.25105/ber.v21i1.9279
Bernadin, John H., dan J. E. A. R. (1993). Human Resources Management an Experiental Approach. McGraw-Hill Inc.
Bozkurt Tülay. (2011). Management by Competencies.
Byars, Lloyd, L. dan L. W. R. (1998). Management : Theory and Application. Ricard D. Irwin Inc.
Darsana, M. (2013). The influence of personality and organizational culture on employee performance through organizational citizenship behavior. The International Journal Of Management, 35(4), 35–42. www.theijm.com
Dewanti, M. C., & Moko, W. (2020). The Role of Organizational Citizenship Behavior ( OCB ) and Organizational Commitments in Media- tion between Competence with Honorer Teacher Performance ( Study at State Middle School in Kediri City ). International Journal of Business, Economics and Law, 9(5), 1582–1588.
Fred Luthans. (2008). Organizational Behavior. (Tenth Edit). McGraw Hill.
Gomes, F. C. (2003). Manajemen Sumber Daya Manusia. Andi Offset.
Hanafi, A., Bemby Soebyakto, B., & Afriyanti, M. (2018). The Effect of Organizational Citizenship Behavior (OCB) and Quality of Work Life (QWL) on The Employee Work Performance with Motivation As An Intervening Variables at Industrial affairs Of South Sumatera Province. International Journal of Scientific Research and Management, 6(09), 676–685. https://doi.org/10.18535/ijsrm/v6i9.em03
Hansen, M. (2016). Organizational citizenship behaviours definitions and dimensions: Mutuality in business. Saïd Business School, 1, 1–16. www.sbs.oxford.edu/mutuality
Hasibuan, SP, M. (2007). Manajemen Sumber Daya Manusia (Edisi Revi). Bumi Aksara.
Kijpokin Kasemsap. (2013). Innovative Human Resource Practise : A Unified Framework and Causal Model of Psychological Empowerment, Job Satisfaction, Organizational Citizenship Behavior, and Organizational Performance. Suan Sunandha Rajabhat University, 11(11). https://doi.org/7763/IPEDR
Organ Dennis W. (1998). Organizational Citizenship Behavior : The Good Soldier Syndrome. Lexington Books.
Parulian Hutapea and Nuriana Thoha. (2008). Kompetensi Plus. PT. Gramedia Pustaka Utama.
Putu Ayu Rusmayanti, Ni Nyoman Putu Martini, N. Q. (2022). The Effect of Competence and Job Satisfaction on Organizational Citizenship Behavior and Employee Performance. International Journal of Business and Management Invention (IJBMI), 11(1). https://doi.org/DOI: 10.35629/8028-1101012129
Saragih, B., Sanusi, A., & Manan, A. (2017). The Influence of Job Satisfaction towards Employee Performance on the Antecedent of Competencies and Organizational Citizenship Behavior. IOSR Journal of Business and Management, 19(01), 21–27. https://doi.org/10.9790/487x-1901072127
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653–663. https://doi.org/10.1037/0021-9010.68.4.653
Sugiyono. (2018). Metode penelitian kuantitatif (Setiyawami (ed.); 1st ed.). CV. Alfabeta.
Sulistyawan, P. (2017). Organizational Citizenship Behavior (OCB) sebagai Pemediasi pada Pengaruh Kompetensi dan Modal Psikologi (Psychological Capital) terhadap Kinerja (Studi Pada Badan Pusat Statistik Provinsi Jawa Tengah). Aset, 19(2), 151–160.
Supriyadi, A., Sanusi, A., & Manan, A. (2017). A Study on the performance of manufacturing employees : Organizational culture, compensation, organizational commitment, and organizational citizenship behavior. European Journal of Business and Management, 9(6), 32–43.
Sutrisno. (2012). Manajemen Sumber Daya Manusia (1st ed.). Prenada Media Group.
Tefera, C. A., & Hunsaker, W. D. (2020). Intangible assets and organizational citizenship behavior: A conceptual model. Heliyon, 6(7), e04497. https://doi.org/10.1016/j.heliyon.2020.e04497
Widodo, U. B., Hidayati, T., & Setiawati, L. (2021). Influence Of Organizational Culture And Competence On Job Satisfaction And Organizational Citizenship Behavior And Employee Performance PT PLN ( Persero ) Parent Unit of Kalimantan Mahakam Plant Control Management Unit. 10(5), 20–35. https://doi.org/10.35629/8028-1005022035
Agusty Ferdinand. (2002). Structural Equation Modeling Dalam Penelitian Manajemen (2nd ed.). Badan Penerbit UNDIP.
Anindita, R., & Bachtiar, N. P. (2021). The Impact of Organizational Culture Towards Organizational Citizenship Behavior Through Job Satisfaction and Competency Among Online Media Employees. Business and Entrepreneurial Review, 21(1), 193–216. https://doi.org/10.25105/ber.v21i1.9279
Bernadin, John H., dan J. E. A. R. (1993). Human Resources Management an Experiental Approach. McGraw-Hill Inc.
Bozkurt Tülay. (2011). Management by Competencies.
Byars, Lloyd, L. dan L. W. R. (1998). Management : Theory and Application. Ricard D. Irwin Inc.
Darsana, M. (2013). The influence of personality and organizational culture on employee performance through organizational citizenship behavior. The International Journal Of Management, 35(4), 35–42. www.theijm.com
Dewanti, M. C., & Moko, W. (2020). The Role of Organizational Citizenship Behavior ( OCB ) and Organizational Commitments in Media- tion between Competence with Honorer Teacher Performance ( Study at State Middle School in Kediri City ). International Journal of Business, Economics and Law, 9(5), 1582–1588.
Fred Luthans. (2008). Organizational Behavior. (Tenth Edit). McGraw Hill.
Gomes, F. C. (2003). Manajemen Sumber Daya Manusia. Andi Offset.
Hanafi, A., Bemby Soebyakto, B., & Afriyanti, M. (2018). The Effect of Organizational Citizenship Behavior (OCB) and Quality of Work Life (QWL) on The Employee Work Performance with Motivation As An Intervening Variables at Industrial affairs Of South Sumatera Province. International Journal of Scientific Research and Management, 6(09), 676–685. https://doi.org/10.18535/ijsrm/v6i9.em03
Hansen, M. (2016). Organizational citizenship behaviours definitions and dimensions: Mutuality in business. Saïd Business School, 1, 1–16. www.sbs.oxford.edu/mutuality
Hasibuan, SP, M. (2007). Manajemen Sumber Daya Manusia (Edisi Revi). Bumi Aksara.
Kijpokin Kasemsap. (2013). Innovative Human Resource Practise : A Unified Framework and Causal Model of Psychological Empowerment, Job Satisfaction, Organizational Citizenship Behavior, and Organizational Performance. Suan Sunandha Rajabhat University, 11(11). https://doi.org/7763/IPEDR
Organ Dennis W. (1998). Organizational Citizenship Behavior : The Good Soldier Syndrome. Lexington Books.
Parulian Hutapea and Nuriana Thoha. (2008). Kompetensi Plus. PT. Gramedia Pustaka Utama.
Putu Ayu Rusmayanti, Ni Nyoman Putu Martini, N. Q. (2022). The Effect of Competence and Job Satisfaction on Organizational Citizenship Behavior and Employee Performance. International Journal of Business and Management Invention (IJBMI), 11(1). https://doi.org/DOI: 10.35629/8028-1101012129
Saragih, B., Sanusi, A., & Manan, A. (2017). The Influence of Job Satisfaction towards Employee Performance on the Antecedent of Competencies and Organizational Citizenship Behavior. IOSR Journal of Business and Management, 19(01), 21–27. https://doi.org/10.9790/487x-1901072127
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653–663. https://doi.org/10.1037/0021-9010.68.4.653
Sugiyono. (2018). Metode penelitian kuantitatif (Setiyawami (ed.); 1st ed.). CV. Alfabeta.
Sulistyawan, P. (2017). Organizational Citizenship Behavior (OCB) sebagai Pemediasi pada Pengaruh Kompetensi dan Modal Psikologi (Psychological Capital) terhadap Kinerja (Studi Pada Badan Pusat Statistik Provinsi Jawa Tengah). Aset, 19(2), 151–160.
Supriyadi, A., Sanusi, A., & Manan, A. (2017). A Study on the performance of manufacturing employees : Organizational culture, compensation, organizational commitment, and organizational citizenship behavior. European Journal of Business and Management, 9(6), 32–43.
Sutrisno. (2012). Manajemen Sumber Daya Manusia (1st ed.). Prenada Media Group.
Tefera, C. A., & Hunsaker, W. D. (2020). Intangible assets and organizational citizenship behavior: A conceptual model. Heliyon, 6(7), e04497. https://doi.org/10.1016/j.heliyon.2020.e04497
Widodo, U. B., Hidayati, T., & Setiawati, L. (2021). Influence Of Organizational Culture And Competence On Job Satisfaction And Organizational Citizenship Behavior And Employee Performance PT PLN ( Persero ) Parent Unit of Kalimantan Mahakam Plant Control Management Unit. 10(5), 20–35. https://doi.org/10.35629/8028-1005022035
Diterbitkan
2022-10-29
##submission.howToCite##
SUPRIYADI, Andhi; ARYANINGTYAS, Aurilia Triani.
Influence Of Organizational Citizenship Behavior To Employee Performance With Employee Competences And Job Satisfaction As Predictors.
Matrik : Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan, [S.l.], p. 271 - 280, oct. 2022.
ISSN 2302-8890.
Tersedia pada: <https://ojs.unud.ac.id./index.php/jmbk/article/view/85420>. Tanggal Akses: 21 apr. 2025
doi: https://doi.org/10.24843/MATRIK:JMBK.2022.v16.i02.p07.
Terbitan
Bagian
Articles
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
